Privacy Policy

1. Who we are

Sundown Tours Sri Lanka provides private tours, chauffeur driver services, tailor-made itineraries and other travel services in Sri Lanka.

This Privacy Policy applies to information collected through our website and when you contact us regarding our services.

2. Information we may collect

We may collect information that you voluntarily provide when you contact us, request a tour, make an enquiry or communicate with us.

This may include:

• Your name and contact details
• Your email address or telephone number
• Travel dates and itinerary preferences
• Information included in your messages or enquiries

3. Analytics and cookies

We use optional analytics cookies to understand how visitors use our website and to help us improve our website, tours and services.

Analytics is activated only after you choose to accept analytics cookies. If you reject analytics cookies, optional analytics storage remains disabled.

4. Google Analytics

If you give consent, our website may use Google Analytics to collect information about website usage, such as pages viewed, general interaction with the website and technical information about your visit.

We use this information to understand website performance and improve the experience we provide to visitors.

5. How we use your information

We may use your information to:

• Respond to tour and travel enquiries
• Prepare personalised itineraries and quotations
• Arrange requested travel services
• Communicate with you about your booking
• Improve our website and services

6. Sharing your information

We do not sell your personal information. We may share information only when necessary to provide requested travel services, comply with legal obligations, or work with service providers that support our website and business operations.

7. Data security

We take reasonable measures to protect personal information against unauthorised access, loss, misuse or disclosure. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

8. Your choices

You can accept or reject optional analytics cookies through the consent banner shown on our website.

You can also clear your browser storage and cookies to reset your saved preference.

9. Changes to this policy

We may update this Privacy Policy when our website, services or privacy practices change. The latest version will be published on this page with an updated revision date.